“If you’re in the early stage of your business, you might find yourself being surrounded by hundreds of tasks that you have to carry out every single day. From simple answering emails, calendar management, social media management, and other ‘small’ things.
Delegating tasks that seem to be overwhelming to you is a good way to boost productivity, as well as managing your time more effectively.
But how would you know that the task your business has is worth delegating to a virtual assistant? Below are the different tasks you can delegate to virtual assistant services:
Tasks that you can outsource to a virtual assistant agency:
General Virtual Assistance
It includes administrative tasks such as email handling, payrolls, sales reports, customer service. A perfect fit for your virtual assistant if you want to focus on more important things.
- Payroll and bookkeeping – performing payroll is one of the most time-consuming tasks and needs someone who has the right knowledge to work on it.
- Data entry and updates – managing information and maintaining the database of your clients are exhausting. However, integrating a virtual staff to manage these activities is certainly a relief.
- Virtual receptionists – virtual receptionists allow your business to answer calls and queries if you can’t afford a full-time receptionist.
- Transferring funds and other banking transactions – your VA can perform banking activities such as paying bills and other online banking transactions.
- Invoice Preparation – preparing and sending invoices to your clients on your behalf.
- Creating weekly reports – with virtual staff, you don’t have to do the filing and weekly presentations of reports on sales and deliverables.
- Managing of spam and checking of emails – these tasks are a bit tedious and worth delegating to a virtual assistant.
- Participating in forums and other chat support groups – VAs can build your presence in different chat groups and forums as well.
- Creating and sending “thank-you notes” and greetings cards – an important part of a business to show your appreciation to your customers.
- Calendar management – Your virtual staff can create a routine where he blocks specific times for your specific activities.
- Appointment setting with your clients and businesses – Usually contact leads often on cold calls, from a particular list explaining your product or service is offering.
- Managing cloud-based accounts such as Google, OneDrive, and DropBox – Managing your file across different cloud storage.
- Managing your PDF files – It is indeed a tedious task managing your PDF files, you can delegate this kind of activity to a virtual assistant such as merging, converting, and splitting PDF files.
- Preparation of training manuals, onboarding checklist for new hire staff – Preparing of a knowledge management tool to help the business and new employees well-informed about the company.
- Composing documents from handwritten drafts, faxes, and dictations – the creation of final documents from drafts and other written sources or dictations.
- Write survey forms for feedback from customers – creating customer satisfaction survey form.
- Proofreading documents and other office materials – carefully checking for any errors in a document or text before it is published.
- Creating graphs from spreadsheets – making graphs or charts from spreadsheets.
Content Writing
Writing blogs/articles is not an easy task. While it is believed that everyone can perform it, this myth isn’t true. That is why a lot of content marketing projects do not succeed.
- Blog and article writing – an experienced content creator knows the difference between blog and article.
- Guest posting – Guest post writing is a valuable tool to enhance your business presence.
- Creating press releases and newsletters – press releases are essential if you want to generate media coverage.
- Crafting content marketing material, such as infographics and ebooks – centers in producing visual marketing materials such as infographics to create powerful digital content marketing.
- Designing brochures and creating content for it – this requires necessary skill and only those who know can make it.
- Publishing of guides and industry-related reviews – evaluation of the quality, meaning, and significance of marketing content before publishing.
- Creating and submitting op-eds (opposite the editorial page) to websites and newspapers – writing on how to improve matters.
- Creating listicles on business-related matters – writing short articles explaining how to accomplish a specific task.
- Responding to comments in the business’ article or blog – an effective way to build a relationship with your followers or audience is to respond to their comments on time.
- Interviewing experts to write an in-depth report on the market – conducting in-depth interviews to emphasize validity.
- Interviewing previous clients to create case studies – when done right, case studies are one of the most powerful types of content.
Search Engine Optimization and Digital Marketing
A virtual assistant with experience in SEO and digital marketing will be a great asset to your company. Your VA can boost web traffic and provide the right SEO and digital marketing techniques.
- Optimizing an SEO and web marketing strategy – a VA with experience in SEO optimization can improve your site rankings in search results.
- Conducting keyword research for the website – performs keyword research to find words and phrases that users are searching for on Google and other search engines.
- Creating a landing page for your website – a very important component of your website, and should be set-up by a highly skilled virtual assistant.
- Conducting an in-depth competitor analysis – it is an assessment of the strengths and weaknesses of current and potential competitors.
- Sitemap submissions – an experienced VA can help you submit a sitemap to make sure Google knows about the URLs on your site.
- Link building campaign – a remarkable technique of providing a signal to Google that your site is a quality resource.
- Off-page optimization – off-page optimization is very valuable since it tells search engines that your site is important to other individuals on the web.
- Monitoring Google Analytics reports – integrating an experienced VA can help you uncover valuable data about your audience so you’ll be aware which channels drive most of the traffic.
- Designing of advertisements such as banners and side panel graphics – designing your banner graphics provides you the freedom to illustrate your product in a way that connects to the customers.
- Creating a list of email contacts and email newsletters – email is 40 times more effective at getting new clients than social media. Now you know how important email marketing is.
- Establishing autoresponders and follow-up emails – a VA who knows how to establish autoresponders and follow-up emails can get a recipient to open promotional emails and eventually make a purchase.
- Designing of logos, e-book covers, and other graphic components – a book cover design is one of the most important elements of marketing a book, while your logo conveys its meaning and message.
- Looking for a publisher to post branded content – your virtual assistant will aim to engage with your readers by looking for common ground on shared values.
- Reaching out media influencers to gather profiles by publishers – advertising through media influencers allows your brands to get promoted through someone that a community watches and follows, and a reliable virtual staff could certainly do that.
Social Media
It is not surprising to know that social media greatly influences your brand exposure. Leave them to a virtual assistant that has extensive knowledge and understanding of how to get liked and shared on all of the social networks. Here are the following social media tasks that you thought are just simple enough to execute on your own, but in reality, they are not.
- Opening of social media accounts on different platforms such as Facebook, Twitter, Instagram, and Google+ – a virtual assistant that has a thorough understanding of social media platforms knows how to set up marketing personas and fully understand your audience in greater detail.
- Inserting links to the company website – Link might only be a piece of code, but it bridges the gap between two websites that would eventually lead to more search traffic which equals more customers.
- Writing and sharing posts on different social media platforms – a virtual assistant can produce meaningful, engaging, and sustainable content that will certainly attract target customers.
- Conducting social media audits such as analysis on traffic, mentions, and shares – an essential element if you want to be sure that you are doing it the right way.
- Watching the company’s competitors’ social network – your VA can look at rankings, keywords optimization, and online visibility.
- Making it sure that your small business has a mobile social media technique – a virtual staff who is capable of optimizing your visibility on social media can provide you an efficient strategy.
- Investigating for key hashtag discussion of the day – finding out if they fit on your marketing objectives is of utmost importance and should be taken care of by someone who knows how to.
- Engaging with your audience – this is a tedious yet very important task. If you don’t have enough time to perform it, then you should delegate the task to a reliable virtual assistant.
- Updating all of your social media accounts – your virtual staff can do this for you regularly.
- Creating pictures for Pinterest – Pinterest is a visual social media platform, and so you must know how to create pinnable photos.
- Running a social media contest – an effective way to engage with your audience. And if you don’t know how to create one, then better seek help from a virtual assistant.
- Uploading of photos to Instagram – another visual platform, and in case you are not sure on how to optimize your photo, a virtual staff can help you out.
Web Developing
Web development requires certain skills and talents that a professional only knows. And finding the right web developer can certainly help you boost and enhance your website. The following are tasks related to web development that you can delegate to a professional virtual assistant.
- Designing and developing a WordPress website – if you don’t have a business website, you can create one with WordPress. However, designing and developing requires necessary skills that only those who have proper study on this task can achieve.
- Providing technical support on WordPress webpages – Your main focus should be on growing your business. Leave the maintenance of your webpages to a reliable virtual assistant.
- Installing and updating WordPress plug-ins and themes – updating your WP plug-ins means increasing the security and strengthening against attacks. Let your VA do the job for you.
- Troubleshooting – troubleshooting webpages is not an easy task that can be done by anyone. You need someone capable enough to do so.
- Installing payment and ticketing systems – an efficient web developer can create an effective help desk ticketing system which is an essential component of your website.
- Integrating web applications and programming languages – HTML, CSS, JavaScript, and other technical terms is overwhelming for someone who doesn’t have an idea about these computer terminologies. Only a web developer knows them and their uses.
- Understanding User Interface (UI), general web functions and standards – web developers know exactly how to anticipate what users might need to do and ensures that the interface has components that are easy to access.
- Adding images and tags to the website – this is an important factor if you want to gain a positive impact on search engine rankings.
- Providing regular backups to avoid data loss – this may be the single most important step to take to prevent a network disaster on your part.
- Creating online forms for customer feedback and inquiries – you have to create online forms to reduce costs and increase efficiency, accuracy, and standardization.
- Launching an affiliate marketing campaign for the company – affiliate marketing certainly offers a cost-effective way of promoting your brand.
- Monitoring and managing other affiliates and links – you have to check your affiliates and respective links since it clarifies the objectives of your project.
Audio and Video Editing
If you want to enhance the quality of your videos and audios, you have to integrate a better software and equipment for editing. And to make this successful, you have to employ someone who fully knows how to handle such things.
- Video editing – adding graphics and sounds or music is important since it is the key to blending sounds and images to make us feel connected.
- Uploading files to podcasts and YouTube – an essential element so you gain access to most people who could become your loyal audience and listeners.
- Editing your video files by enhancing volume levels and removing background noise – you need someone fully aware of how to execute the process to achieve a clear and crisp sound.
- Knowledge when it comes to audio and video equipment – you have to have a general knowledge of using audio and video equipment to enhance your audience’s sight and hearing.
- Producing of rough and final cuts – the purpose of doing this is to continue significance to a scene or story. Therefore a very crucial aspect of video editing.
- Recording and setting up podcasts – podcasts are very engaging and promote loyalty to your audience. And to achieve this, you must have someone that knows well how to do the recording and setting them up.
- Editing and creating graphic design tasks on Photoshop – a well-versed VA in Photoshop can cover up the weak spots and can enhance the visual appearance of images.
Miscellaneous
Aside from the tasks mentioned above, other random things need to be done in the office. Anything from note-taking during meetings to purchasing items for the office.
- Taking minutes of the meeting – to capture the purpose of the meeting and its agreed outcomes, you must have someone who has adequate skills in doing this task.
- Transcribing video and audio files – transcribing is not an easy task, and this requires someone that is attentive and has a fast typing skill.
- Recruiting for potential team members – someone who knows the ins and outs of screening and hiring a potential candidate.
- Researching on significant data for presentations or blogs – an important detail that must be associated with your presentation.
- Doing general tasks – generic tasks include purchasing items online and arrangement of locations for office parties.
- Reviewing resumes and getting in touch with the right applicants – this type of task is tedious and time-consuming. A general virtual assistant who can do the job is a great asset to your team.
- Talking with references and interviewing applicants – the same as reviewing resumes, this activity will consume most of your time in a day. Instead of doing it on your own, you can delegate tasks to someone talented enough in conducting interviews.
- Training virtual staff members or freelancers – Instead of doing this task by yourself, why don’t you seek help from an experienced virtual assistant?
- Turning data into a detailed report – gathering raw information and presenting it into a final report requires a certain skill. If you don’t have the necessary know-how, then ask for assistance from a virtual staff.
- Developing slideshow presentations – putting your notes into slideshow presentations will help your audience to learn and understand your project easier.
- Booking flights and searching for hotels – a virtual assistant will go the extra mile beyond booking flights and searching for hotels and will support you will all of your travel needs.
- Monitoring the latest industry developments – knowing what trends in your industry will help you keep up with the latest in marketing technique.
- Collection information and data necessary for tax season – filing your tax on time will relieve you of headaches and penalties.
- Creating a project management system online – this requires necessary skills, and a professional virtual assistant would be of great help to you.
- Managing projects such as email reports and staying in touch with subcontractors – this kind of task requires much time, and if you alone will try to do it, then you can’t focus on what matters most for your business.
- Sending a thank-you note or gift card to your clients during holidays and anniversaries – a simple token of appreciation can make your clients feel happy while helping build your image at the same time.
- Inquiring with chat support for tech problems, bank issues, and other concerns – a virtual assistant can do this for you while you’re working with more essential matters.
- Conducting a background check on your staff – background checking is necessary to be sure that all of your staff members have no criminal records or bad personal reputation.
- Running internal challenges to encourage employees’ participation – the reason for this is for employees to learn to work together towards a common goal that would eventually enhance your company.
- Searching for industry experts to participate in webinars – once done, will give you the chance to deliver high-quality visual content that can provide a positive impact on your audience.
- Taking care of customer refunds – you must have someone who will take care of your customer refunds because it would retain your clients and at the same time, you can extract value from them.
Final Words
Nowadays, companies must outsource the tasks mentioned above to virtual assistant services, since it would give them the quality time they needed. Furthermore, it cultivates a work-life balance for business owners.
If you have mundane tasks that you think consume much of your time, it is time to delegate them to a reliable virtual assistant services company such as GoVirtuals.
GoVirtuals is a 100% Filipino-owned company that provides quality virtual services to its clients. Named as one of the top 10 awesome virtual assistant services company in the Philippines in 2020 by Hubstaff, GoVirtuals is composed of highly skilled and professional virtual assistants that allow you to maximize your time for a lower cost.
If you want to get assistance but not sure of where to find, then do not hesitate to book a discovery call on us. Our Outsourcing Specialists are more than ready to assist you and would even help you evaluate and find out which day-to-day tasks you can delegate to us.
GoVirtuals, your one-stop-shop virtual assistant services company.
by Deanna Visperas of GoVirtuals.com